Cookie Policy
Our cookie policy and how we use them
Last Updated: December 2024
1. Introduction
This Cookie Policy explains how Coachive LLC ("Coachive", "we", "us", or "our") uses cookies and similar tracking technologies when you visit our website and use our Platform. This policy should be read in conjunction with our Privacy Policy.
2. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function properly, improve user experience, and provide information to website owners. Cookies can be "persistent" (remaining on your device until deleted) or "session" cookies (deleted when you close your browser).
3. How We Use Cookies
We use cookies and similar technologies for several purposes:
- To authenticate users and maintain session security
- To remember your preferences (such as language and currency settings)
- To understand how you interact with our Platform
- To improve our services based on usage patterns
- To provide secure payment processing
4. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of our Platform. They enable core functionality such as user authentication, session management, and security features. Without these cookies, the Platform cannot function properly. These cookies do not require your consent and cannot be disabled.
Examples: Authentication tokens, session identifiers, CSRF protection tokens
Functional Cookies
These cookies enable enhanced functionality and personalization. They remember choices you make (such as your preferred language, currency, or region) and provide more personalized features. If you disable these cookies, some features may not work as intended.
Examples: Language preference, currency selection, timezone settings
Analytics Cookies
We may use analytics cookies to collect information about how visitors use our Platform. This helps us understand usage patterns, identify areas for improvement, and optimize user experience. All data collected is aggregated and anonymous.
Examples: Page views, session duration, feature usage statistics
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. These third parties may use cookies for their own purposes, as governed by their respective privacy policies:
- Stripe: Fraud prevention and payment security
- Daily.co: Video call functionality
6. Managing Your Cookie Preferences
You can control and manage cookies in several ways:
- Browser Settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or notify you when a cookie is being set
- Delete Cookies: You can delete cookies that have already been stored on your device through your browser settings
- Opt-Out Links: For analytics cookies, you may use opt-out mechanisms provided by analytics providers
Please note: If you disable or delete cookies, some parts of our Platform may not function properly, and your user experience may be affected.
For more information on how to manage cookies in your browser:
- Google Chrome: chrome://settings/cookies
- Mozilla Firefox: about:preferences#privacy
- Safari: Preferences > Privacy
- Microsoft Edge: edge://settings/privacy
7. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The "Last Updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us at:
Coachive LLC1111b South Governors Ave
STE 34169
Dover, DE 19904
United States of America
Email: info@coachive.co